Skip to main content

Tesla Experience

Mauna Kea Resort is proud to announce its partnership with Envoy Hawaii to feature an exclusive electric car rental amenity program for resort guests and rental residents only. Featuring Tesla Model 3's, vehicles can be booked at hourly, daily or weekly rates. Each vehicle comes equipped with 275 miles of range, free resort valet parking, and inclusive charging fees. This rental amenity is available at both Mauna Kea Beach Hotel and The Westin Hapuna Beach Resort.

How To Prepare

  1. Download "Envoy Mobility" App
  2. Enter your Drivers License and Payment Information
  3. Select: "Mauna Kea Beach Hotel"
  4. Input Access Code provided by Resort's Front Desk
  5. Select: "The Westin Hapuna Beach Resort"
  6. Input Access Code provided by Resort's Front Desk
  7. Book on demand, or reserve in advance!

*Onsite Charging, Insurance, & Customer Support included

Common Questions About EV Car Share

"How long does it take for my license to be approved?"

  • Most states take about five minutes; however, Hawaii may take a few days.
  • Call Digisure at (833) 241-7743 to check your status at any time.

"How do I Reserve and Pay?"

  • All reservations and payments are taken care of through the Envoy Mobility app.

"What if I need to modify or cancel my booking?"

  • You can do so through the app or by contacting customer service.
  • If you modify or cancel in advance, you can do so without any fees.

"Do I need to wash the car?"

  • No, but please keep the inside clean for the guest who uses it next.

"How far can I drive?"

  • Normal range of the vehicle is approximately 275 miles.
  • Please remember to check your charge level and plan ahead before you go.

"Do I have enough charge to make it to Hilo and back?"

  • Yes, the vehicle will use about 50% of the charge to make it directly there and back safely.

"Does it work where cell phone service is limited?"

  • Yes, the app works using Bluetooth, so even if there is no cell service you’ll have access to the vehicle via your phone. You can also pick up a key to the car by request at the resort's Valet Desk.

"What if I can’t make it back in time by the end of my scheduled booking?"

  • You can extend your booking through the app, or by calling customer service.
  • Please be considerate of your neighbors, and try to plan your trip in advance, giving yourself plenty of time to explore the island it’s easy to get distracted.

"What if I get sand or dirt inside the vehicle?"

  • Penalties may be charged for excess sand, dirt, or trash left in the vehicle. 
  • Please be considerate and keep sand and debris to a minimum.

"Do I need to End My Ride when I get back to the hotel?"

  • Yes, please press "End My Ride" in the app and plug vehicle in for charging once you return to the hotel.